The short answer
Yes. Roof work on a commercial building is normally charged at the standard VAT rate, which GOV.UK gives as 20%, if the contractor is VAT registered. The wrinkle is the reverse charge for construction services, which in some cases moves the accounting from the contractor to you. Whether it applies depends on your own VAT position, so confirm it with your accountant.
How VAT is charged on a repair or re-roof for a shop, unit or warehouse, and when the reverse charge changes the invoice.
The standard rate on commercial work
GOV.UK states that the standard VAT rate is 20%, and that is the rate that normally applies to roof repairs, re-roofs and maintenance on commercial premises. The reduced and zero rates people hear about are narrow and mostly concern homes or specific energy-saving products, so do not assume they reach a warehouse or a shop. If your contractor is VAT registered, expect the quote to carry VAT at the standard rate unless the paperwork explains otherwise.
A contractor below the registration threshold may not charge VAT at all, which is why a low-looking quote from a very small firm can land at a different final bill from a registered firm's. When comparing prices, check that each one says clearly whether VAT is included, and whether scaffold or access equipment is included. A written total that states its VAT position leaves nothing to argue about later, and that is how we present ours after the survey. Our commercial roofing page describes the work we price this way.
Can a business reclaim the VAT?
For many VAT-registered businesses, VAT charged on costs that relate to the business can be recovered through the normal return. That can make the headline figure on a roof quote less important than the net cost after recovery, but whether you can reclaim depends on what the business sells and how the building is used. A landlord who lets the building on exempt terms, for example, may be in a different place from an owner-occupier trading in taxable goods. A charity, a property company and a shop each have their own answer. Ask for it in writing, so the finance team and the roofer work from the same assumption.
None of this is something a roofer should decide for you. Ask your accountant before the work starts, and tell them what the roof job is: a repair, a replacement or an improvement. The description on the invoice matters too, so keep the written quote, the survey notes and any emails together in one place. Our page on commercial roof replacement cost explains what drives the figure before any VAT is added, and the scale of the job often decides how much the tax matters. On a large re-roof the VAT line can be a significant sum, so it is worth asking early.
The reverse charge for construction services
In some construction work between VAT-registered businesses, reported under the Construction Industry Scheme, the customer accounts for the VAT. This is the domestic reverse charge. When it applies, the contractor's invoice is marked reverse charge and states the VAT due but does not add it to the amount payable, and the customer accounts for that VAT on its own return instead. For the customer's cash flow the result is usually neutral if it can recover the VAT in full.
Whether the charge applies turns on points such as whether both sides are VAT registered, what kind of construction work it is, and whether the customer has told the contractor that it is an end user rather than passing the work on. Because the answer differs from one project to the next, ask your accountant or check the HMRC guidance on gov.uk, and ask the contractor to state on the quote how it intends to invoice. Agreeing that at the outset avoids a corrected invoice, and a delay in payment, once the job is finished.
What to check on the quote and invoice
Before you accept a price, read it for four things. Does it say whether VAT is included? Does it say whether the reverse charge applies? Is the contractor's VAT number shown, so you can check it? And does the price cover access, such as scaffold or a mobile platform, or is that extra? The point is a clear total at the end, not a figure that grows once the invoice arrives.
On larger projects, the paperwork around the work also matters, including who is responsible for site safety under the construction design and management rules. If a tenant is paying for the work through a service charge, the VAT position may differ again, and our page on who pays for commercial roof repairs covers the lease side. If a lender, a freeholder or a managing agent is involved, ask what they need to see on the invoice too, because some will want the VAT shown in a set way before they release funds. Give us the building's address and use, and say if you are VAT registered, and our survey will lead to a written price that states how the VAT is treated, so there are no surprises when the invoice arrives.
More on this in Commercial Roofing in Crawley & Gatwick
Two VAT questions
Is a roof repair on a shop zero-rated?
No. Zero rating is narrow, and ordinary repair work on a commercial building is normally standard rated. The standard rate on GOV.UK is 20%. Only particular things, such as the energy-saving materials covered by a separate GOV.UK notice, get different treatment, so ask your accountant if you think a different rate could apply.
Who should I ask to confirm the VAT treatment?
Your accountant or the HMRC guidance on gov.uk, since the answer depends on your registration and how the building is used. A roofer can tell you how the invoice will be laid out, but should not decide your VAT position for you. Put the agreed treatment in writing before work starts.